What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Looking for some advanced tracking code for our pop up in jotform

    Asked by tidybooks on June 12, 2014 at 12:27 PM



    We use jotform for our pop up on our homepage of our site, which works great, we have a 2 second time delay and it appears only once for each visitor... all good there


    We are looking if there’s way to have the pop up appear if say a customer arrives on our site then clicks on one of our category pages  then a product within that category and then back to the category again. Or some similar process


    Basically that if they perform certain actions we can then have the pop up appear to in theory help guide them to convert give them more information about our products?


    Hope that makes sense




  • Profile Image
    JotForm Support

    Answered by EltonCris on June 12, 2014 at 01:46 PM


    We do not have specific feature for the function you're looking for. However, this tracking and analytics widgets may be of help.


    Just pick which widget that works very close to what you're looking for, maybe the Get Referrer is close to what you require. It will grab the complete URL of the page where the form is embedded.

    You may also want to try Google Analytics, Formisimo Analytics and Yandex Metrica. These are integrated with 3rd party services so you have to secure and account with these services first.

    Let us know should you have further questions. Regards!