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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I create special conditions for discounts with the paypal payment tool?

    Asked by DaystarEd on June 12, 2014 at 01:23 PM

    Hello, I am integrating the paypal payment tool into my student registration form. I want to know if there is a way to make special conditions for a special discount for groups of classes if they are selected? For instance we offer a 10% discount if a student registers and pays for all 5 of our core classes at once (basic, group, infectious, pharmacology, and ethics.) I do not have the page up and running on our website yet.

    payment tool create tool registration form selected
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    JotForm Support

    Answered by EltonCris on June 12, 2014 at 02:20 PM


    Unfortunately, the function you're looking for isn't possible on the payment wizard. You may however consider using coupons. I think this will help. You can create coupons within the payment wizard and set which products you want to apply discounts.



    Hope this helps!

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    Answered by DaystarEd on June 12, 2014 at 02:22 PM

    Okay, but will the coupon work if only a certain group of classes is selected?

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    JotForm Support

    Answered by david on June 12, 2014 at 02:33 PM


    Yes you can setup your form to allow the coupon field to show only if certain fields are selected.  Here is a tutorial on how to setup conditional statements in order to allow this.


    If you have an problems while using any of these features please let us know and we will be happy to assist you.

    Thank you for using Jotform!

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    Answered by DaystarEd on June 13, 2014 at 11:30 AM

    David, this will not work because the coupon field is integrated into the paypal payment tool field. It is not its own separate field so a conditional statement will not work. Is there a way to add a separate coupon field outside of the paypal payment tool?

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    JotForm Support

    Answered by Mike_T on June 13, 2014 at 02:32 PM

    We can add a separate text box coupon field, but it will not affect the calculated total unless you switch to a Custom Amount option.

    If you can list your product items outside of the PayPal tool, there might be some workaround. You can check this thread to get the idea of custom calculations, and this form of another JotForm user.

    Please let us know if you need any further assistance on this. Thank you.