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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Embedded iFrame not always showing up in form?

    Asked by ohiotravel on June 12, 2014 at 03:06 PM

    I am embedding an iframe to a second form (http://www.jotform.com//?formID=41613473445958). My primary form inside http://www.jotform.com//?formID=41536682817967. That form is embedded in my site as an iframe as well. Sometimes the embedded iframe to the second form just shows up blank.

    What would be causing the iframe of the second form to not load in the primary form on occasion?

    Page URL:
    http://associationdatabase.com/aws/OHTRV/page_template/show_detail/904<br/>57?layout_name=layout_details&amp;model_name=news_article

    Screenshot
    JotForm site www primary
  • Profile Image

    Answered by EliezerN on June 12, 2014 at 04:54 PM

    Hi,

    I tested your form embedded on your page multiple times, however, I was not able to replicate the issue from my side:

    What I did notice is that the form takes too long to load completely and the user has to wait much time start filling it out.

    Upon checking your form I found that you have created many conditions, probably that is what is affecting the functioning of your form, and that may also be the cause of the issue that you are reporting on your message.

    Splitting your form into multiple ones would be a good idea. That way the form would not take too long and that may resolve the issue you describe.

    Please give it a try and if you need further assistance, do not hesitate to contact us.

    Thanks

  • Profile Image

    Answered by ohiotravel on June 12, 2014 at 05:00 PM

    I

    s there a way to split the form in to multiple forms and still have the end user make one payment?
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    JotForm Support

    Answered by Mike_T on June 12, 2014 at 06:04 PM

    This thread seems to be open, but we do not see any updates from you. If you replied by email, please also duplicate your reply using the following thread link:

    http://www.jotform.com/answers/391038

    Thank you.