HELP : Suddenly Paypal Guest Purchase - Credit Card Option not showing on Paypal payment processing screen !

HELP.

I am getting ready to roll out another big project and suddenly all my forms are having payment issues...

All of a sudden the paypal payment screen "Choose Payment Method" is not being showing guest checkout with a credit card.

Its now requiring that everyone has a paypal account in order to process guest payments by credit card!

This was never the case before!

Paypal says its a matter of "Express" vs. "Standard" checkout that determines this feature on the payment page.

I have a regular paypal account and this has never been an issue before.

What has changed at Jotform to cause this How do I fix the problem ?

Please help asap !

Jim

Hi Jim,

Unfortunately, there is no setting available in JotForm which will ensure guest checkout on Paypal. It is actually a PayPal account settings where "Account Optional" should be turned on as suggested by Paypal here https://www.paypal.com/cgi-bin/webscr?cmd=p/mer/WAX_landing-outside.

Note that this feature is available to Premier and Business Paypal Account holders only as stated on that article. 

Hope this information helps!