Please cancel my subscription to jotform

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    scottmooresoccer
    Asked on June 13, 2014 at 12:36 AM

    my username is scottmooresoccer and I want to cancel my subscription

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    ashwin_d
    Answered on June 13, 2014 at 03:56 AM

    Hello scottmooresoccer,

    Upon checking, I found that you have paid the subscription payment using PayPal payment gateway. You have to cancel your subscription through your own paypal account. Here are the steps to cancel your subscription :

    1. Log in to your PayPal account

    2. Find the latest payment you have made to JotForm

    3. Click on the subscription number for that transaction

    4. Click on the "Cancel Subscription" button.

    You may also like to check the following guide : https://www.paypalobjects.com/en_US/ebook/subscriptions/cancellations.html

    Thank you!