Problems with uploaded links

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    Asked on June 13, 2014 at 08:13 AM

    When I test my form uploading documents, the email generated contains links to those documents. however when I clink on the links it is not readable. Goes to a website with a bunch of symbols jumbled instead of the attached document. help!

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    Answered on June 13, 2014 at 12:29 PM


    We were able to reproduce your issue and a few other users are reporting the same thing.  It is associated with the bug we are having with submission currently.  Our engineering team is working on it right now and should have everything back to normal very soon.  Thank you for your patience.

    Thank you for using Jotform!

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    Answered on June 15, 2014 at 10:43 PM

    Will we be notified when this is fixed?

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    Answered on June 16, 2014 at 04:43 AM

    Yes, you will be notified whenever our developer team resolve the issue.

    We are always here to help you.

    Thank You!