What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    When my customers fill my form, I am not receiving an email

    Asked by ecoutetoncorps on June 13, 2014 at 09:43 AM

    also, when they finish the form, and click send, they do not get a thank you message in their browser.

    Page URL:

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    Chief Technology Officer

    Answered by eee on June 13, 2014 at 01:01 PM


    I have made a quick test and it's working on my end,

    Are you getting any error messages ?