What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Will the form submit without the Paypal charge being paid?

    Asked by redrhino33 on June 13, 2014 at 10:24 AM

    I see that I added a Paypal field that charges $40 to submit an application, though I neglected to make it required. My client who I made the form for, is saying someone submitted an application to them, though they did not receive payment. I'm waiting to here back if they received any form at all. I guess that unless I make the Paypal filed required, they can submit the form without paying? Thank you for any info.

    Page URL:
    http://www.jotform.com//?formID=40125114508139

    form submit charge all
  • Profile Image
    JotForm Support

    Answered by david on June 13, 2014 at 01:26 PM

    Hi,

    I cloned your form and tested it, yes it will submit the form before the payment.  It will however, when you check the form data, say how many and which submissions have not completed the payment.  

    If there is anything else we can assist you with please let us know and we will be happy to help.

    Thank you for using Jotform!