account association

  • dmcprofilevideos
    Asked on June 13, 2014 at 11:24 AM

    Greetings,

    DMC has finished our trial period and we liked your service so we bought it. However Zach (zwalters@digitalmediacommnications.com), is the account and he started a new account to pay the bill. Myself (Chad) I am the CTO and the actual forms are associated under my name I believe  under my email address or the email address newvideo@digitalmediacommunications.com. Please associate the payment by Zach and associate it the newvideo@digitialmediacommunications.com. The sooner the better because I have forms that are currently down. You will notice all the email in question come from the same domain. Invoice below.


    https://sites.fastspring.com/interlogy/order/invoice/INT140604-5306-85322
    --

    Page URL: http://xul.digitalmediacommunications.com/index.php/admin/intake_form/i/126
  • dmcprofilevideos
    Replied on June 13, 2014 at 11:28 AM

    Never mind it's working, please close the ticket.

     

    FYI: I never received an email that ticket had been answered.

     

    Thanks.

  • David JotForm Support
    Replied on June 13, 2014 at 12:53 PM

    Hi,

    I'm glad things worked out.  I tried to look in to it yesterday though it looks like you didn't get the questions I asked.  Very sorry about that.  Please let us know if there is anything else we can assist you with and will be happy to help.

    Thank you for using Jotform!