What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
account associationAsked by dmcprofilevideos on June 13, 2014 at 11:24 AM
DMC has finished our trial period and we liked your service so we bought it. However Zach (email@example.com), is the account and he started a new account to pay the bill. Myself (Chad) I am the CTO and the actual forms are associated under my name I believe under my email address or the email address firstname.lastname@example.org. Please associate the payment by Zach and associate it the email@example.com. The sooner the better because I have forms that are currently down. You will notice all the email in question come from the same domain. Invoice below.
Never mind it's working, please close the ticket.
FYI: I never received an email that ticket had been answered.
I'm glad things worked out. I tried to look in to it yesterday though it looks like you didn't get the questions I asked. Very sorry about that. Please let us know if there is anything else we can assist you with and will be happy to help.
Thank you for using Jotform!