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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    account association

    Asked by dmcprofilevideos on June 13, 2014 at 11:24 AM


    DMC has finished our trial period and we liked your service so we bought it. However Zach (zwalters@digitalmediacommnications.com), is the account and he started a new account to pay the bill. Myself (Chad) I am the CTO and the actual forms are associated under my name I believe  under my email address or the email address newvideo@digitalmediacommunications.com. Please associate the payment by Zach and associate it the newvideo@digitialmediacommunications.com. The sooner the better because I have forms that are currently down. You will notice all the email in question come from the same domain. Invoice below.


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    Answered by dmcprofilevideos on June 13, 2014 at 11:28 AM

    Never mind it's working, please close the ticket.


    FYI: I never received an email that ticket had been answered.



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    JotForm Support

    Answered by david on June 13, 2014 at 12:53 PM


    I'm glad things worked out.  I tried to look in to it yesterday though it looks like you didn't get the questions I asked.  Very sorry about that.  Please let us know if there is anything else we can assist you with and will be happy to help.

    Thank you for using Jotform!