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    email confirmation

    Asked by kwvl on June 13, 2014 at 01:14 PM

    If i make a clone of my form the email.conformation has a strange name in the from who i recieve the mail adres

     

    Why is that happening en where can i change that.

     

    Jan Spijkerman

    Screenshot
    email name
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    JotForm Support

    Answered by david on June 13, 2014 at 02:39 PM

    Hi,

    I cloned your form and sent a couple submissions but was not able to replicate your problem.  My submission data looks as such:

    The email notifications show they are from the default @Jotform when sent to my inbox.

    You can however change the email settings, including the automatic response email like this:

    https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    https://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    Please let us know if this does not resolve your issue and we will look in to this further.

    Thank you for using Jotform!