email confirmation

  • Profile Image
    Asked on June 13, 2014 at 01:14 PM

    If i make a clone of my form the email.conformation has a strange name in the from who i recieve the mail adres


    Why is that happening en where can i change that.


    Jan Spijkerman

  • Profile Image
    Answered on June 13, 2014 at 02:39 PM


    I cloned your form and sent a couple submissions but was not able to replicate your problem.  My submission data looks as such:

    The email notifications show they are from the default @Jotform when sent to my inbox.

    You can however change the email settings, including the automatic response email like this:

    Please let us know if this does not resolve your issue and we will look in to this further.

    Thank you for using Jotform!