What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My Form isn't submitting

    Asked by khackett on June 13, 2014 at 01:36 PM

    It is hung up on "Please wait"

    Page URL:

  • Profile Image
    JotForm Support

    Answered by david on June 13, 2014 at 03:22 PM


    I cloned your form and tried to recreate your issue but was unable to.  The submission went through as expected:

    We were having some system wide issues earlier with form submissions that have been corrected.  If you are still having problems please let us know and we will be happy to look in to it further.

    Thank you for using Jotform!