How do I discontinue my subscription?

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    bettyvbl
    Asked on June 13, 2014 at 02:10 PM
    I would like to cancel my subscription and no longer be billed automatically. How do I do this?
  • Profile Image
    david
    Answered on June 13, 2014 at 03:31 PM

    Hi,

    Our records indicate that you have already cancelled your account and should no longer be billed automatically.  You will retain your premium user benefits until this end of your paid period which is why your account still shows as premium.  If there is anything else we can assist you with please let us know and we will be happy to help.

    Thank you for using Jotform!