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    Asked on June 13, 2014 at 03:00 PM

    This is the message i'm starting to feceive:


    This XML file does not appear to have any style information associated with it. The document tree is shown below.

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    Answered on June 13, 2014 at 04:38 PM


    First off, we apologize for any inconveniences caused to you.

    The problem seems to have occurred twice to the same person. Can you please ask them the browser they were using when the form/s were submitted?

    I have also submitted a ticket to our development team to have this issue investigated. If the cause of the problem is found, we will have this patched soon so that it will not occur again. 

    In the meantime, we kindly advise you to ask this particular person to re-upload the files.

    Thank you for your patience.

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    Answered on June 22, 2014 at 02:15 AM

    Hello autoeffexgroup,

    Unfortunately, the uploaded file appears to be corrupted causing it to fail to get stored temporarily, causing it to fail to our servers.  What you can do is please ask the user to re-upload the file.

    If you have other questions, please do let us know.