I would like to downgrade from "premium" to "starter"

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    Asked on June 13, 2014 at 03:04 PM

    I just received the bill yesterday for a year renewal for $90 yearly from Fastspring.

    My user name is "RMSR"

    Here is the ?invoice? # from the email


    We are a small club, and the starter package more than meets our needs.

    Thank you

    Charles B. Sherwood

    Rocky Mountain Sport Riders

    I tried using the "for information contact" URO from the email, but it was identified as an invalid address.

    It was <http://www.jotform.com/contact/>

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    Answered on June 13, 2014 at 04:24 PM


    I have downgraded the account and processed the refund as you asked.  Please let us know if there is anything else we can do for you and we will be happy to help.

    Thank you for using Jotform!