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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My submit button is not working!!!!!

    Asked by paulasalvadorsarabia on June 14, 2014 at 02:53 AM

    Please, help!!!

    Everything was working well until yesterday. Suddenly, my submit button does not work!!!! What can I do?

    My email is: box4cats@hotmail.com



    Page URL:

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    JotForm Support

    Answered by ashwin_d on June 14, 2014 at 06:33 AM

    Hello paulasalvadorsarabia,

    I did check your web page where you have embedded your form. Are you having issues with the following web page:  http://www.box4cats.com/contact.html?

    I am unable to replicate the issue you are having. I was able to submit your form successfully and I was redirected to thank you page successfully. Please check the screenshot below:

    I would suggest you to please test your web page again and get back to us if the issue persists.

    We will wait for your response.

    Thank you!

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    Answered by paulasalvadorsarabia on June 14, 2014 at 06:47 AM

    Thankyou! I will keep testing it, but right now (from Spain), it still doesn't work. I am going to update the page  and try to study and test it again. Thanks for answering me so soon. I will write you back if I am not able to get it working



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    Answered by Paula  on June 14, 2014 at 08:11 AM

    Now its working!!!!!! I just copied the code again in my program. It wasn´t copied correctly. Wow, now I feel glad. Thanks to all of you for being so kind and helping me! I love Jotform!


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    Answered by bob on June 14, 2014 at 11:46 AM

    Glad to know that your problem get solved.

    We are always here to help you.

    Feel free to contact us if you need any help.