I'm testing my new form just created and test emailing and it keeps on saying oops, limits reached.

  • SMEIHawaii
    Asked on June 14, 2014 at 3:57 AM

    I am testing out my thank you page and embedded an email to myself.  Now its saying oops limit reached but I thought I had 100 free submission.  Please assist.

  • Ashwin JotForm Support
    Replied on June 14, 2014 at 6:42 AM

    Hello SMEIHawaii,

    Did you get this message upon trying to forward / reply submissions in email? Please check the screenshot below:

    Im testing my new form just created and test emailing and it keeps on saying oops, limits reached Screenshot 20

    Yes, there are limits set for forwarding the submissions. For free account the limit is 2 forwards per hour.

    These limits are higher for paid users and if you need higher limits you should upgrade your account.

    Thank you!