What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
To clarify, the paypal payment tool was not meant to be used for capturing Credit Card details of Paypal accounts.
If you want to directly collect payments via your Paypal account using credit cards, you should use the Paypal Pro payment tool instead.
While Paypal Pro allows the user to enter his account information on your website or directly from your form. The form visitor will never have to leave your website. There's also more customization options to your form and the transactions on your website.
Inform us if you need further assistance.