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  • Profile Image

    Display map in notification emails

    Asked by jbremner2 on June 15, 2014 at 09:20 PM

    When I log into jotform and view submissions, after the address I can see a map and a link saying "show larger map". Neither of these show up on the notification email and I can't see a way to add them.

     

    Thanks,

    john

    email notification map tool email
  • Profile Image

    Answered by Jim_Rank on June 16, 2014 at 04:29 AM

    Hello John,

    Please can you provide us the form ID? I have checked your account and got that there are 9 forms inside. Among those forms I couldn't find such submission or any map attached in your form. Provide the form ID that we can inspect the problem and give you the solution.

    Note that I also checked your email notifications and got there there is a mistake in ' Recipient E-mail address ' when it has multiple email addresses. Please see the following picture-


    To know about details about sending  notifications to multiple recipient, please check the following link-

    https://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients

    Hope this may helps. Please contact us if you have further concerns. Thanks !

  • Profile Image

    Answered by jbremner2 on June 16, 2014 at 10:21 AM

    Sorry about that the form is http://www.jotform.com//?formID=41497953343160. In the notification the address shows but in the "view submissions" area a map is also displayed.

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    Answered by Carina on June 16, 2014 at 01:42 PM

    I believe it is still not possible to display the map in the email notification. I checked different widgets and from my tests they only show also in the submissions page. 

    I forwarded this request to our developers so they can take this into consideration. They will get back to you once they have an update on this.

    Let us know if further support is needed.