What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Setting rules

    Asked by cocotten on August 18, 2011 at 02:06 AM

    I have set up 4 rules for my form. But only one of them is active?

    Is it only possible to ad one rule pr. form?




    Page URL:

  • Profile Image

    Answered by cocotten on August 18, 2011 at 02:10 AM

    By the way... it is by choosing "Arrangementets art" that the two below boxes should disapear. Either one of them or both.

    eg. when choosing "afhentet" both "Opdækning hos Cocotten" and "Leveres til lokale hos MAN Diesel & Turbo" should disapear or be hided. 

  • Profile Image

    Answered by brx250 on August 18, 2011 at 03:43 AM

    Hi Marie-Louise,

    First of all, thank you for using JotFom.

    I've tried replicating your issue on our end and after checking at your conditions, I've noticed some irregularities. You have the same entries with different rules. Please take a look at the screenshot below.

    Your form cannot pinpoint what rule will it obey, rendering the rules as NULL and void. I suggest you merge similar conditions to avoid this. You can do it by clicking the pencil button on the right side of the window.

    Click on the new rule on the lower left side.

    And add a new rule.

    Repeat the process and delete other unnecessaryconditions.

    The final output would be like this.

    You can also view  a working demo of your cloned form here (http://www.jotform.com/form/12293601528?). If you want, you can clone it too. I've already set your email as the default recipient in your notification for your convenience. Hope this helps.

    If you have further issues and concerns, you are more than welcome to contact us again.


    Albert | Jot Form  Support