How I can edit my submmision

  • saleshouse
    Asked on June 16, 2014 at 4:17 AM

    Hello,

    I try to edit my submmison, but after submitting, nothing got changed. In addition, after pushing the Submit button, it suddenly changes to "Please wait" and nothing happens.

    I attach print screen.

    Thank You

    Lukas Hudak

     

    Jotform Thread 392101 Screenshot
  • Ashwin JotForm Support
    Replied on June 16, 2014 at 6:05 AM

    Hello Lukas,

    I did check your form's submission page and I am unable to replicate the issue you are having. I am able to edit your submission successfully. (Please be noted that I have reverted the made changes.) Please check the screenshot below:

    How I can edit my submmision Image 1 Screenshot 20

    Once you click in the "Submit" button, the form will be saved and then you will be redirected to the submission page without any editable fields. 

    I would suggest you to test it again and get back to us if the issue persists. Which browser are you using? We will wait for your response.

    Thank you!

  • saleshouse
    Replied on June 16, 2014 at 6:43 AM

    Hello,
    I primary use google chrome.
    I tried it with mozilla firefox and it went OK.

    Thank You.

    Lukas Hudak

  • Ashwin JotForm Support
    Replied on June 16, 2014 at 10:37 AM

    Hello Lukas,

    I am glad to know that it works fine in firefox. It should work fine in chrome browser as well. 

    I would suggest you to clear your browser and see if that solves your chrome issue. The following guide should help you in clearing browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    Thank you!