What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How I can edit my submmision

    Asked by saleshouse on June 16, 2014 at 04:17 AM

    Hello,

    I try to edit my submmison, but after submitting, nothing got changed. In addition, after pushing the Submit button, it suddenly changes to "Please wait" and nothing happens.

    I attach print screen.

    Thank You

    Lukas Hudak

     

    Screenshot
    print please wait hello addition
  • Profile Image
    JotForm Support

    Answered by ashwin_d on June 16, 2014 at 06:05 AM

    Hello Lukas,

    I did check your form's submission page and I am unable to replicate the issue you are having. I am able to edit your submission successfully. (Please be noted that I have reverted the made changes.) Please check the screenshot below:

    Once you click in the "Submit" button, the form will be saved and then you will be redirected to the submission page without any editable fields. 

    I would suggest you to test it again and get back to us if the issue persists. Which browser are you using? We will wait for your response.

    Thank you!

  • Profile Image

    Answered by saleshouse on June 16, 2014 at 06:43 AM

    Hello,
    I primary use google chrome.
    I tried it with mozilla firefox and it went OK.

    Thank You.

    Lukas Hudak

  • Profile Image
    JotForm Support

    Answered by ashwin_d on June 16, 2014 at 10:37 AM

    Hello Lukas,

    I am glad to know that it works fine in firefox. It should work fine in chrome browser as well. 

    I would suggest you to clear your browser and see if that solves your chrome issue. The following guide should help you in clearing browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    Thank you!