What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    missing submissions

    Asked by scslinda on June 16, 2014 at 08:53 AM

    we are missing the first 10 mins of recieved submissions on our jotform master site....we did recieve the notifications of the submissions in our email.....but can not find them when we view submissions in our account.   please advice

    Page URL:

  • Profile Image
    JotForm Designer

    Answered by alev on June 16, 2014 at 09:31 AM


    Unfortunately We do have a temporary problem but now everything is fine, sorry for inconvenience.

    Let us know if you need any further assistance.

    Have a great day