Submissions not being tracked

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    rhosilyk
    Asked on June 16, 2014 at 09:30 AM

    I receive project submissions via email but they are not reflected on the submissions reports. As of Friday 6/13 there was a note saying this was being looked into. Can you provide an update on when this will be fixed?

  • Profile Image
    eee
    Answered on June 16, 2014 at 09:42 AM

    Hey,

    We have synced your submissions and you have 4 submissions on forms with IDs (41054337812146 and 41054155077147)

    Sorry for the problem,

    Kindest Regards,

    - Ertugrul.

  • Profile Image
    rhosilyk
    Answered on June 16, 2014 at 10:04 AM

    I see that, thanks.

    On form 41054155077147, I am now showing 2 projects with the same number, Proj-00015:
    2014-06-13 14:55:07 Andre Rebelo CMSRot-00015 andre.rebelo@wolterskluwer.com Memorial Hermann rotator
    2014-06-13 13:52:42 Luke Vuylsteke CMSRot-00015 luke.vuylsteke@wolterskluwer.com Social Media Lead Generation Rotator

    Can you review all of my submissions, rectify the duplicate number, and ensure that future requests pick up the unique numbering going forward?

    Thanks!