I have 2 Projects with the same Unique ID

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    rhosilyk
    Asked on June 16, 2014 at 11:23 AM
    On form 41054155077147, I am now showing 2 projects with the same number, Proj-00015:
    2014-06-13 14:55:07 Andre Rebelo CMSRot-00015 andre.rebelo@wolterskluwer.com Memorial Hermann rotator
    2014-06-13 13:52:42 Luke Vuylsteke CMSRot-00015 luke.vuylsteke@wolterskluwer.com Social Media Lead Generation Rotator

    Can you review all of my submissions, rectify the duplicate number, and ensure that future requests pick up the unique numbering going forward?

    Thanks!

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    KadeJM
    Answered on June 16, 2014 at 11:24 AM

    I see what you mean and we do apologize about that. What you are talking about is actually the Unique ID which you have set up on your form.

    Currently, The only way that this can be fixed is for you to manually go in and Edit those Submissions to correct this problem which will resubmit your submission and fix it. It is then advised that you next go back into your FormBuilder and dial your Unique ID count forward a few digits ahead of the most recent one which will fix it there as well to prevent this from reoccurring again on future submissions.

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    rhosilyk
    Answered on June 16, 2014 at 11:52 AM

    Will do, thank you.