What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Unfortunately the limits are on bandwidth, not on storage. That is to say, a 10mb upload counts towards 10mb of your total usage whether you keep the file that was uploaded or not. The only way to increase this is to upgrade to one of our subscription based accounts:
You can also limit the size of file uploads in order to maximize the bandwidth you do have:
Please let us know if there is anything else we can assist you with and we will be happy to help.
Thank you for using Jotform!