What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Increase data limits

    Asked by Dave Dickey  on June 16, 2014 at 11:33 AM

    I have the guest account and have maxed out my 100MB. How can I clear out the submissions in order to keep my 100 MB??

     

    Thanks

    Submissions guest account thanks and data limits
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    JotForm Support

    Answered by david on June 16, 2014 at 01:45 PM

    Hi,

    Unfortunately the limits are on bandwidth, not on storage.  That is to say, a 10mb upload counts towards 10mb of your total usage whether you keep the file that was uploaded or not.  The only way to increase this is to upgrade to one of our subscription based accounts: 

    http://www.jotform.com/pricing

    You can also limit the size of file uploads in order to maximize the bandwidth you do have:

    http://www.jotform.com/help/33-Changing-the-Upload-Size-Limit

    Please let us know if there is anything else we can assist you with and we will be happy to help.

    Thank you for using Jotform!