Increase data limits

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    Dave Dickey 
    Asked on June 16, 2014 at 11:33 AM

    I have the guest account and have maxed out my 100MB. How can I clear out the submissions in order to keep my 100 MB??

     

    Thanks

  • Profile Image
    david
    Answered on June 16, 2014 at 01:45 PM

    Hi,

    Unfortunately the limits are on bandwidth, not on storage.  That is to say, a 10mb upload counts towards 10mb of your total usage whether you keep the file that was uploaded or not.  The only way to increase this is to upgrade to one of our subscription based accounts: 

    http://www.jotform.com/pricing

    You can also limit the size of file uploads in order to maximize the bandwidth you do have:

    http://www.jotform.com/help/33-Changing-the-Upload-Size-Limit

    Please let us know if there is anything else we can assist you with and we will be happy to help.

    Thank you for using Jotform!