What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by DEOTIS on August 18, 2011 at 08:35 AM

    Hi Guys can u please advise me do  u keep the information on your side after customers Submit forms or can u trace all the information

    that  is send to the person who created the form      Or  do  u post all the info to that person only     

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    JotForm Support

    Answered by mliz on August 18, 2011 at 10:54 AM

    Hi there,

    Once a user fills out the form a copy of the data is stored in JotForm's
    server, you can access it by going to the submissions section. To get
    to the submission area just login to your JotForm account and then
    click on 'Forms' > select a Form > click on 'Submissions':

    You can also find out the IP addresses of the users who filled out the form,
    please check the article from our user guide below:


    Once you add a Notification Email a copy of the data submitted will also be
    sent to whatever recipient email address you have set.

    How to add a Notification Email for the form:

    Find out what email address is used for notification:

    Form Emails section in the User Guide:

    Let us know if you have questions.