What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What is happening with the integration of the forms and the spreadsheet?

    Asked by brunopereira on June 16, 2014 at 04:50 PM

    I'm having some problems with spreadsheets trying to receive the input of the forms, is that happening just with me or it's a general problem?

    Page URL:
    http://form.jotformpro.com/form/31116280038949

    Screenshot
    and problem
  • Profile Image

    Answered by bob on June 16, 2014 at 06:03 PM

    Sorry for the inconvenience caused.

    After cloning your form (Trabalhe Conosco) I've tested it with Google spreadsheet integration but I haven't found anything unusual.

    You can follow the steps below:

    1. Remove the existing integration
    2. Clear your browser's cache and the form's cache
    3. Go to My Forms page
    4. Click on Edit Form
    5. Create an integration again with Google Spreadsheet.

     

    Please let us know if this problem still persists.

    Thank You.