What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can documents still be submitted through Jotform if my monthly allocation of SSL submissions have been used?

    Asked by jwegmeyer on June 16, 2014 at 08:46 PM

    I have a free account and received a notice that I have almost used all of my 10 SSL submission for this month.  Once I reach that limit can documents still be submitted unsecured?

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    JotForm Support

    Answered by ashwin_d on June 16, 2014 at 10:13 PM

    Hello jwegmeyer,

    Unfortunately no. In free accounts, you can only receive up to 100 non secure, 10 SSL /secure and 10 payment submissions. If any of these limits are reached, all your forms will be disabled and no one will be able to submit your form.

    I did check your account and found that you have only received 9 SSL submissions. If you stop using your form's secure URL or replace the secure embed script with non secure code, you can continue to receive non secure submissions. Please be noted that you need to ensure that you do not cross the 10 SSL submission limits.

    Thank you!