- JotForm SupportEltonCrisAnswered on June 17, 2014 at 03:41 AM
Is this what you get when you attempt to download excel submissions on a shared form?
You have few submissions on your form, have you tried downloading it by batches by filtering the submissions data on the data grid?
Here's a guide for that: https://www.jotform.com/help/73-How-to-Partially-Download-Form-Submissions-as-Excel-CSV-PDF
I am also forwarding this to our developers so they can investigate this problem.
Thanks for reporting it. Regards!
- alp_denizAnswered on June 25, 2014 at 04:57 PM
The problem is found and fixed. Thank you very much for reporting this issue.