What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I auto delete files once they are in my dropbox?

    Asked by messengerprintgroup on June 17, 2014 at 12:10 AM

    The reason I am using Jotform is because you have developed the code so that users can upload files right to my DropBox. However, I have no need, nor do I want my files to be stored at Jotform.

    What is my pest option

    dropbox JotForm
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    JotForm Support

    Answered by EltonCris on June 17, 2014 at 04:11 AM

    Hi,

    This app will help.

    http://apps.jotform.com/app/auto_delete_submissions

    Let us know if you come across any issues.

    Regards!

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    Answered by Zapfogldorf on October 01, 2015 at 05:59 PM

    From other reading that I've done, however, the auto delete submissions only removes the submission data NOT uploaded files. Is this correct?

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    JotForm Support

    Answered by Chriistian on October 02, 2015 at 12:51 AM

    Hi,

     

    The uploaded file that is included in the submission will also be deleted when the submission is deleted. Deleting the submission will delete data and the uploaded file attached to the submission.

     

    Do let us know if you have any further question.
    Regards.

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    Answered by Zapfogldorf on October 02, 2015 at 09:24 AM

    Thanks, Christian. That's exactly what I needed to know.

    I appreciate the quick response!

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    JotForm Support

    Answered by david on October 02, 2015 at 11:17 AM

    On behalf of my colleague you are most welcome!  If there is anything else we can assist you with, let us know and we will be happy to help.

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    Answered by ncfs on February 26, 2016 at 03:17 PM

    I have noted in the response dated October 02, 2015 at 12:51 AM by Chriistian that the auto delete submissions app is supposed to delete the files and the submission. However, in my testing that does not appear to be the case. The submissions are deleting, but the files are not. Is there a timing issue in which the files are deleted somewhat later?
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    JotForm Support

    Answered by Kevin_G on February 26, 2016 at 03:32 PM

    @ncfs,

    Your question has been moved to this thread: http://www.jotform.com/answers/782605

    We will assist you there.

    Thanks.