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    Clients using the form with IE and Google Chrome get a "please wait" button whe form submitted

    Asked by Patrick  on June 17, 2014 at 08:22 AM

    Seems to work fine with Firefox but with IE and Chrome the form freezes.

    Page URL:

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    JotForm Support

    Answered by ashwin_d on June 17, 2014 at 12:58 PM

    Hello Patrick,

    I'm sorry for the trouble caused to you.

    I am able to replicate the issue you are having. When I checked your form with its direct URL, it seems to work as expected. I was able to submit your form successfully.

    There seems to be some code conflict between form scripts and other scripts of your web page. To solve your problem, I would suggest you to embed your form with its iFrame embed code. The following guide should help you grab your form's iFrame embed code:  http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!