Mobile optimised form on WIX does not fit the mobile width

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    allthebatter
    Asked on June 17, 2014 at 10:51 AM

    Hi, the form has been successfully embedded on the website version. I am using WIX as the website builder. However, for the mobile optimised version of the site, the form cannot be viewed horizontally across. Only the left side of the form can be viewed on phone. 

    I have tried embedding the iframe code on WIX. However, it still did not work. Could you please assist me as soon as possible?

    Thank you!

     

  • Profile Image
    TitusN
    Answered on June 17, 2014 at 01:40 PM

    Hello, 

    Please try the following: 

    1. Remove all Injected CSS that has to do with the width of the form elements. 

    2. Add this widget to the form: http://widgets.jotform.com/widget/mobile_responsive

    3. View your form on your mobile device first to make sure it looks OK

    4. Re-embed your form to Wix. 

    Please let us know if this helps. 

  • Profile Image
    allthebatter
    Answered on June 18, 2014 at 01:48 PM

    Everything works pretty fine, except the line for Order Item 1 exceeded the page. Do you have a solution for that?

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    Mike_T
    Answered on June 18, 2014 at 03:59 PM

    We have forwarded a bug report o our Development Team. This thread will be updated once the issue is fixed.

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    EltonCris
    Answered on June 20, 2014 at 06:14 PM

    @allthebatter 

    Fixed now. Please re-add the mobile responsive widget to your form in order to get the latest updates.

    Thanks!

  • Profile Image
    allthebatter
    Answered on June 20, 2014 at 10:54 PM

    Hi, 

    the 'Order Item 1' has been aligned within the width. However, for the sub labels, some are still cut off. Could you also fix them? Thank you!

     

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    EltonCris
    Answered on June 21, 2014 at 12:03 AM

    @allthebatter

    Sorry about that. I have spotted the mistake and corrected it. Kindly re-add the widget again. :)

    You can check a preview here http://form.jotformpro.com/form/41668771567974?

  • Profile Image
    allthebatter
    Answered on June 21, 2014 at 12:43 AM

    Thanks! Just one last thing. My form cannot be fully seen (the bottom part and submit button is missing).

    Could you help me check that out?

    Thanks so much Jotform!