How can I verify that my emails are sent ?

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    CamaradosSolicitadores
    Asked on June 17, 2014 at 11:44 AM
  • Profile Image
    david
    Answered on June 17, 2014 at 01:53 PM

    Hi,

    I am not exactly sure what it is you are trying to accomplish.  Here are our guides to setting up email responses upon form submission:

    The first is setting up the notification email that will be sent to you:

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    The second is how to setup the response that is sent to your users:

    http://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    If this is not what you are looking for, please let us know a bit more detail about what you are trying to accomplish and we will be happy to look in to it further.

    Thank you for using Jotform!

  • Profile Image
    CamaradosSolicitadores
    Answered on June 18, 2014 at 08:04 AM

    Well, i wasn't very clear, sorry.

    my 1st question is: is there any sending items box where i can see the emails sent, like in a mail program?

    my 2nd question is: in this form: http://www.jotformpro.com/form/40823368859972 i set to receive notification but i'm not getting them. I've ask for an email test and didn't received it either.

    (sorry, english is not my mother languagem, but i can help jotform in the portuguese version, it sure needs help ;) )

     

    Thank you very much for your help!

    Maria

  • Profile Image
    Jim_Rank
    Answered on June 18, 2014 at 12:31 PM

    Hi Maria,

    Thanks for your questions. Yes you can verify your emails, It can be done so easily by our ' Submission verifier' app. For more deatails, check the follwoing link-

    http://apps.jotform.com/app/submission_verifier

    You may also see the following app too. Hope this may helps you also -

    http://apps.jotform.com/app/daily_digest

    About your 2nd question, I have checked your form ( ID-40823368859972 ) and email notifications set up. It looks like you have done a mistake in 'Sender Email' setup. Please see the following image-

     In email notifications  setup ' Email sender' should be 'noreply@jotform.com'. I saw my colleague already provided the link about set up. Please check it once again-

    https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Hope this may helps. Please get back to us, if you have any further question or concern.

    Thanks !