Some fields do not display in the notification email

  • Profile Image
    john2177
    Asked on June 17, 2014 at 11:59 AM

    Hi
    i am trying to set up a form M J Baker Foodservice - Sickness self Certification

    when  you recieve the emil from this form the text boxes ie all employees should......... this does not display on the emailed report how can i over come this

    can you help

    kind regards

    Andrew

  • Profile Image
    Welvin
    Answered on June 17, 2014 at 02:10 PM

    Hi Andrew,

    Is this the form URL in question: http://www.jotformpro.com/form/41664223402950 ? The notification is currently in TEXT format, leaving the default one (HTML) would break the function of getting the notification to auto update itself once you add a field to your form.

    I would advise to delete the existing one: -How-to-Delete-Notifications-Autoresponder and re-create: -Setting-Up-Email-Notifications. Recreating the notification would refresh the format to a new one and would fix the issue with the textboxes.

    Thanks