What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Using the file upload field to take and upload picture from iphone

    Asked by traketo on June 17, 2014 at 12:17 PM

    i have seen other users that have been able to acheive this however when i attepmt it i only get the text saying image.jpg and no picture, the screen shot is from another user here and his form is how I would like mine to function, please advise on the best way to get this accomplished as its obviously something that is possible, i have the HTML properly opening the iphone camera and taking the picture and inserting it into the form, yet on submission i get nothing.

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    JotForm Support

    Answered by Mike_T on June 17, 2014 at 02:30 PM

    Thank you for contacting us.

    In order to include images you will need to add specific image tags into your email notification template. These image tags can be found under 'Form Fields' when you edit the email template.

    Please take a look at the following screencast:



    If the upload field tag is {clickTo33}, then the image tag will be {IMG:clickTo33}.

    Please feel free to contact us if you need any further assistance on this. We will be happy to help.

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    Answered by traketo on June 17, 2014 at 02:56 PM

    thank you and seems that might work unfortunately i am unable to test as i am having issues with my forms not going through

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    JotForm Support

    Answered by Mike_T on June 17, 2014 at 03:39 PM

    We will try to investigate the form submission issue via this thread. Thank you.