How can I have notification emails show only options NOT checked on a checkbox question?

  • ymcaclt
    Asked on June 17, 2014 at 1:16 PM

    Is this possible?  I haven't seen this question asked already. The form I am thinking of already has several responses so I would rather not create confusion by changing the question.   It is a 'check if this is done' sort of question.

    Thank you for your help!

  • Elton Support Team Lead
    Replied on June 17, 2014 at 2:45 PM

    Hi there!

    Looks like the option you're looking contradicts how Jotform process submissions for the checkbox field since only checked options are recorded during form submissions.

    However, I think using matrix table with checkbox option will be of help here since it prints out a table with check and uncheck options in the email notification which enables you to see visually what options that are checked and what are not.

    How can I have notification emails show only options NOT checked on a checkbox question? Image 1 Screenshot 30

    This is how it outputs on the email.

    How can I have notification emails show only options NOT checked on a checkbox question? Image 2 Screenshot 41

    Hope this helps!