What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image


    Asked by redhotdesign on August 18, 2011 at 12:47 PM

    Hi guys, I need you to process my UPGRADE as soon as possible!! I have paid already,

    I have a form that is down, please push the upgrade as soon as possible!!

    Thanks, Norman


    Page URL:

  • Profile Image
    JotForm Support

    Answered by NeilVicente on August 18, 2011 at 07:43 PM


    Your account is in Premium status now and your forms are good to go. Is there anything else that you're having issues with? If yes, please let us know so we can immediately attend to your concern.

    Thank you for doing business with JotForm!