I haven not gotten any form response and the form will not submit

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    Asked on June 17, 2014 at 01:54 PM

    I haven't gotten any form responses in 5 days (and I tried it myself), and the form will not submit.  Please fix. I am losing business.

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    Answered on June 17, 2014 at 03:02 PM


    I cloned your form to test is and everything seems to be working as far as the setup.  After submission I get redirected to this page.

    Submission data:

    I also checked your form limits and everything seems to be ok also.  The problem appears to be with the widget you are using for the form submission.  I have escalated your ticket to see if this is a bug with the widget.  In the mean time if you remove the widget, the form works correctly.

    Thank you for using Jotform!

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    Answered on September 10, 2014 at 07:39 PM


    I see this form appears to be receiving submissions just fine now. Please let us know if you are still encountering issues with receiving submissions.