cancel my subscription.

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    Jon Mervis
    Asked on August 18, 2011 at 12:56 PM

    You have the most confusing system ever with plimus and interlogy and jotform and there's a hundred different passwords that I don't remember. Please cancel my account Thanks

     

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    NeilVicente
    Answered on August 18, 2011 at 08:39 PM

    Jon,

    Your subscription for the account jmervis was already cancelled on 7/26/2011. A system glitch has somehow caused your account to change its status back to Premium and now it's downgrading again. I have manually downgraded the account and reverted it to free status.

    We are sincerely sorry for any inconvenience and confusion caused by this issue. Thank you for doing business with JotForm!


    Neil