Sub-Account: View Submissions privilege without the ability to delete submissions

    Answered on June 17, 2014 05:14 PM

    Why someone with access to VIEW the forms can erase the submissions!!!!?

    Please fix!

  • David JotForm Support
    Answered on June 17, 2014 05:45 PM


    Only a person with access to the account the form is associated with may delete submissions.  If you are having problems with unauthorized access to you account, I would suggest changing your password to prevent further problems.  No user should be able to alter submissions simply through viewing the form.  Please let us know if there is anything else we can assist you with and we will be happy to help.

    Thank you for using Jotform!

    Answered on June 17, 2014 06:19 PM

    David thanks for your answer however every user with power to only VIEW the form & submission can DELETE submissions. I want my managers to be able to VIEW the submissions without the power to DELETE them.


  • Welvin Support Team Lead
    Answered on June 17, 2014 06:40 PM


    Actually, "View Submissions" also gives your sub-account the ability to delete form submissions. Allow me to submit a feature request ticket about this one. There's no timeframe guaranteed. If there are updates, you should know it via this thread.


    Answered on June 17, 2014 06:42 PM

    Thanks Welvin.

  • Aytekin JotForm Founder
    Answered on June 18, 2014 11:04 AM

    If you only need to give users viewing permissions it might make more sense to just create a "report" and then send the URL to them. Sub-users features assumes that there is some trust relationship between you and the sub-user.