What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Wrong total submissions count

    Asked by jbtfree on June 17, 2014 at 08:56 PM

    On jotform it says I have 779 entries but I have them being sent to a dedicated gmail address where I have 797 entries. How is this possible?

    How can there be a discrepancy of so many entries? Thanks 

    bob

    drawbob@gmail.com

    discrepancy wrong total total submissions
  • Profile Image
    JotForm Support

    Answered by Welvin on June 18, 2014 at 01:42 AM

    Hi Bob,

    Our apologies for the wrong count. I've fixed it here. The correct count based on our records is now at 810. Please kindly check.

    Thanks