What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Paypal Pro Error Merchant Country is Not Supported

    Asked by lowis on August 18, 2011 at 06:47 PM

    Merchant country unsupported.
    The merchant country is not supported.

    I live in Sweden...

    Page URL:

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    JotForm Support

    Answered by NeilVicente on August 18, 2011 at 07:39 PM


    Unfortunately, Direct Payment using a Paypal Website Payments Pro account is not supported in countries other than the US, UK and Canada.

    This means that you cannot use the Paypal Pro tool for your forms. I suggest that you switch to the ordinary Paypal tool to accept payments for your business.

    Hope this clears your issue. Thank you for using JotForm!