- VCEAsked on June 18, 2014 at 09:02 AMHere are the issues I'm having.
I fill out the form mentioned above that contains conditions to show fields when other fields are populated. I receive an email with an "edit submission" link in it. When I click the link, the form opens in IE8. The trigger fields are populated but the conditional ones are not visible.
If I change the selection in the field and then change it back the other fields appear.
If I resubmit the form without changing anything, the fields that haven't displayed do not show up in the email.
- JotForm Supportashwin_dAnswered on June 18, 2014 at 09:14 AM
I believe I have understood your issue now.
It seems the form conditions are not being triggered automatically if the field already has correct value. I created a simple demo form with conditional fields and I am able to replicate the issue you are having.
I am reporting this to our back end team. We will get back to you as soon as we have any update from them on this issue.
- VCEAnswered on June 25, 2014 at 04:57 AM
Is there any news on this bug please?
- JotForm SupportWelvinAnswered on June 25, 2014 at 09:55 AM
Unfortunately, there's no update yet. The report is already assigned to our developers. Our developers would update you here once this get fixed.
Thank you for the kind understanding and patience!