Landing page form half displaying

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    DerekMurrell
    Asked on June 18, 2014 at 12:14 PM

    Hi, i had a reply from Jim, thank you, but in any browser the form half disapears, you can replicate this by refreshing the page

    Thanks


    Derek

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    KadeJM
    Answered on June 18, 2014 at 02:20 PM

    The reason this is happening is because the iFrame that your form is in is not tall enough. To fix this you just need to change the " Height " value and it should show up.

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    DerekMurrell
    Answered on June 19, 2014 at 05:14 AM

    I checked and adjusted the height and that didnt solve it, i moved the form to another page and it worked, it was because i had a second Jotform on the home page which was 'rank this website' once i removed the 'rank this website' jotform my quote form worked perfectly.

    Derek

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    jonathan
    Answered on June 19, 2014 at 11:07 AM

    Hi Derek,

    Thank you for informing us.

    I just checked the form in your website http://www.fp-franking-machines.co.uk/  and can now see the form in full.

     

    Are we good to assume then that issue is resolved?

    Thanks.

     

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    DerekMurrell
    Answered on June 19, 2014 at 11:09 AM

    Hi

    Yes the issue is now resolved and hope that this may help others

    Thanks

    Derek