What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Landing page form half displaying

    Asked by DerekMurrell on June 18, 2014 at 12:14 PM

    Hi, i had a reply from Jim, thank you, but in any browser the form half disapears, you can replicate this by refreshing the page

    Thanks


    Derek

    Page URL:
    www.fp-franking-machines.co.uk

    Screenshot
    thanks refreshing
  • Profile Image
    JotForm Support

    Answered by KadeJM on June 18, 2014 at 02:20 PM

    The reason this is happening is because the iFrame that your form is in is not tall enough. To fix this you just need to change the " Height " value and it should show up.

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    Answered by DerekMurrell on June 19, 2014 at 05:14 AM

    I checked and adjusted the height and that didnt solve it, i moved the form to another page and it worked, it was because i had a second Jotform on the home page which was 'rank this website' once i removed the 'rank this website' jotform my quote form worked perfectly.

    Derek

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    JotForm Support

    Answered by jonathan on June 19, 2014 at 11:07 AM

    Hi Derek,

    Thank you for informing us.

    I just checked the form in your website http://www.fp-franking-machines.co.uk/  and can now see the form in full.

     

    Are we good to assume then that issue is resolved?

    Thanks.

     

  • Profile Image

    Answered by DerekMurrell on June 19, 2014 at 11:09 AM

    Hi

    Yes the issue is now resolved and hope that this may help others

    Thanks

    Derek