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DerekMurrellAsked on June 18, 2014 at 12:14 PM
Hi, i had a reply from Jim, thank you, but in any browser the form half disapears, you can replicate this by refreshing the page
Thanks
Derek -
KadeJMReplied on June 18, 2014 at 2:20 PM
The reason this is happening is because the iFrame that your form is in is not tall enough. To fix this you just need to change the " Height " value and it should show up.
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DerekMurrellReplied on June 19, 2014 at 5:14 AM
I checked and adjusted the height and that didnt solve it, i moved the form to another page and it worked, it was because i had a second Jotform on the home page which was 'rank this website' once i removed the 'rank this website' jotform my quote form worked perfectly.
Derek
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jonathanReplied on June 19, 2014 at 11:07 AM
Hi Derek,
Thank you for informing us.
I just checked the form in your website http://www.fp-franking-machines.co.uk/ and can now see the form in full.
Are we good to assume then that issue is resolved?
Thanks.
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DerekMurrellReplied on June 19, 2014 at 11:09 AM
Hi
Yes the issue is now resolved and hope that this may help others
Thanks
Derek