What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My forms are not working on an iPad - Any suggestions how to fix this?

    Asked by sarahbdesign on June 18, 2014 at 12:22 PM
    My Forms ipad iframe embed mobile issues
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    JotForm Support

    Answered by david on June 18, 2014 at 02:30 PM

    Hi,

    In order to resolve the issue try to reembed your form to your webpage using the iFrame code at this time, that will protect your form from any script conflict that could be happening.  Mobile browsers seem to have a much harder time processing javascript.   To know how to get the iFrame code follow this guide: Getting the Form iFrame Code

    If this still does not reslove your issue, please let us know and we will be happy to assist you further.

    Thank you for using Jotform!