Vocês falam português?

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    rafinhalopes
    Asked on June 18, 2014 at 01:03 PM

    Podem responder a pergunta em português? Mandei diminuir a conta há tempos e até hoje me cobra. Quero voltar para o started.

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    Welvin
    Answered on June 18, 2014 at 03:06 PM

    Sua assinatura já está cancelada com base em nossos registros. Sua conta está programado para se tornar livre em 19 de julho de 2014 

    Obrigado.

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    rafinhalopes
    Answered on June 18, 2014 at 03:12 PM

    Mas eu havia solicitado o cancelamento antes do dia 17 de junho que seria a data da nova cobrança referente a 18 de junho a 18 de julho. Por que foi cancelada só agora?

     

    Obrigado

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    Welvin
    Answered on June 18, 2014 at 04:46 PM

    I checked our records and noticed that you have requested the cancellation on June 3. Our apologies for missing that request. Would you like to get a refund for the payment you've made today? We can request the refund if you want to. Just please let us know!

    Thanks

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    rafinhalopes
    Answered on June 18, 2014 at 09:04 PM

    Yes. How do I request a refund?

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    Jeanette
    Answered on June 18, 2014 at 09:25 PM

    I have performed a refund for the latest charge. Kind regards.