By default, the root folder is created under My Drive. If I change the location of the folder, the integration link breaks

  • Bay Area Kitesurf
    Asked on April 13, 2022 at 11:13 PM

    my issue is that by default the root folder is created under My Drive. and then if i move it to a shared folder, it breaks the link even if the permissions are ok, can you help? is there an order of doing this?

  • Martin_A JotForm Support
    Replied on April 14, 2022 at 2:31 AM

    Hello valued Jotform user,

    Thank you for contacting Jotform Support. The Google Drive Integration gives the ability to name your folder; however, the folder is created and stored under the My Drive section in your Google Drive.

    1649917832 6257bf8899745 Google Drive Screenshot 10

    Additionally, you can share the folder after you set up the integration, but if you move the folder to a separate location in your Google Drive, the integration link will break. Follow the steps and instructions provided in this guide on how to share folders in Google Drive.

    If you need further assistance, please let us know.