Cancellation Policy?

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    JuliaRogers
    Asked on June 18, 2014 at 01:53 PM

    Hello, I want to upgrade but I can't locate the terms of service or cancellation policies.

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    david
    Answered on June 18, 2014 at 03:40 PM

    Hi,

    You can cancel our subscriptions (Monthly / Yearly / Bi-Yearly) at any time, so that you will not be charged on the next billing period. We offer 100% 30 days money back guarantee, and can consider prorated refunds upon request for our yearly subscriptions.  Just let us know at any point during those 30 days and we will be happy to give you a full refund.  Here is our terms of use in case you would like to have a look:

    http://www.jotform.com/terms/

    Please let us know if there is anything else we can assist you with and we will be happy to help.

    Thank you for using Jotform!

     

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    latixns
    Answered on July 15, 2014 at 04:13 PM

    I want to delete my account. Software is not what I expected, please delete all my data from your DB.

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    david
    Answered on July 15, 2014 at 05:16 PM

    I have delete your account as per your request.  Please let us know if there is anything else we can assist you with.

    Thank you for using Jotform!