What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cancellation Policy?

    Asked by JuliaRogers on June 18, 2014 at 01:53 PM

    Hello, I want to upgrade but I can't locate the terms of service or cancellation policies.

    Page URL:
    https://www.yourpetsnanny.com/Reservation.php

    cancellation hello terms of service
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    JotForm Support

    Answered by david on June 18, 2014 at 03:40 PM

    Hi,

    You can cancel our subscriptions (Monthly / Yearly / Bi-Yearly) at any time, so that you will not be charged on the next billing period. We offer 100% 30 days money back guarantee, and can consider prorated refunds upon request for our yearly subscriptions.  Just let us know at any point during those 30 days and we will be happy to give you a full refund.  Here is our terms of use in case you would like to have a look:

    http://www.jotform.com/terms/

    Please let us know if there is anything else we can assist you with and we will be happy to help.

    Thank you for using Jotform!

     

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    Answered by latixns on July 15, 2014 at 04:13 PM

    I want to delete my account. Software is not what I expected, please delete all my data from your DB.

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    JotForm Support

    Answered by david on July 15, 2014 at 05:16 PM

    I have delete your account as per your request.  Please let us know if there is anything else we can assist you with.

    Thank you for using Jotform!