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LWANDILE DUNGAAsked on April 14, 2022 at 4:03 AM
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Maruel_TReplied on April 14, 2022 at 4:09 AM
Hi there,
Can you provide us with your Form URL related to your request? Also, just for clarification, you want to add an approve & deny status to your approval workflow?
We await your response.
Thank You.
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LWANDILE DUNGAReplied on April 14, 2022 at 4:18 AM
Form URL :https://nwu.jotform.com/220324795702959
I do have (approve and deny) choices in my workflow. Problem is to add Approval Status in Excel Report.
Through my submission details I can view the approval status but now I want it to be included in excel report if it's possible.
Thank you
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Rhina JotForm SupportReplied on April 14, 2022 at 4:30 AM
Hi LWANDILE!
Thanks for reaching out.
You can access the approval status content via Excel by downloading the submission table as Excel format.
Follow the steps on the link below:
https://www.jotform.com/help/73-how-to-download-form-submissions-as-excel-csv-pdf/
Please let us know if you need further assistance.
Thanks LWANDILE!
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LWANDILE DUNGAReplied on April 14, 2022 at 5:58 AM
Hi there,
Thanks for the above method. The Excel report that I am getting has all of the data but missing Approval status.
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Rene JotForm SupportReplied on April 14, 2022 at 6:21 AM
Hello LWANDILE,
Currently, approval statuses of submissions can't be shown in Jotform Reports yet. The easiest way to view the approval status is through Jotform Inbox as shown in the screenshot below:
However, we can escalate a feature request for this concern but unfortunately, we cannot provide an ETA on when this will be implemented.
We're awaiting your reply and looking forward to assisting you further.
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LWANDILE DUNGAReplied on April 14, 2022 at 6:41 AM
Please find above screen shot.
This is happening when using "Download as excel" from the table View, not from trying to create report.
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Saeed Support Team LeadReplied on April 14, 2022 at 6:46 AM
Hello LWANDILE,
We're very sorry for the inconvenience you’ve experienced. We have a dedicated team of customer success managers working with Enterprise customers. I've already asked one of our Enterprise supports to reach out to you as soon as possible.
Moving forward, for any assistance with your Enterprise server or forms, please reach out to your dedicated support team via email.
We greatly appreciate your cooperation and understanding.