Custom URL Not Working - Blank Page After Submission

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    TotaraSprings
    Asked on June 18, 2014 at 08:18 PM
    Hi we are also getting the same issue with one of our forms, found here: http://form.jotform.co/form/41348103907855
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    Cesar
    Answered on June 18, 2014 at 08:38 PM

    I have tested your form directly and also by cloning your form. It appears that the Custom URL is not redirecting, not to your URL or any of the ones I have tested. I will escalate this ticket to the Dev Team so that they can review further what could cause this. Once we have any updates, you will be notified through this thread. 

    Thank you.

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    hasan
    Answered on June 20, 2014 at 08:57 AM

    Hello,

    There was an old, invalid condition rule in your form. When I disabled it, your form worked as expected. We are truly sorry for the trouble caused to you and grateful for your report.

    Thank you.