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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form not submitting with IExplorer

    Asked by patriccia on June 18, 2014 at 10:34 PM

    Hello,

    Jotform works with Google Chrome and Firefox.  But with Internet Explorer once you fill out the form and click submit.  It tells you that "There are errors on this page  Please fix them before continuing".   But all the fields are filled out.  This only happen with IE.

    Page URL:
    https://www.patriciashawsss.com

    JotForm fill hello all
  • Profile Image

    Answered by Cesar on June 18, 2014 at 11:36 PM

    So that we may assist you better. Please provide the location where your form is embedded on your page, as I am having diffifulty finding it. It appears not to be on the main categories of the page.

    Thank you.

  • Profile Image

    Answered by patriccia on June 19, 2014 at 10:16 AM

    Hello,

    Here is the location

    https://www.patriciashawsss.com/page35.html

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    Answered by Carina on June 19, 2014 at 12:53 PM

    I ran some tests and got the same error message only with IExplorer in the website version:

    But if testing the standalone version of the form I could go to the next phase where I'm informed about inserting invalid Credit Card information, the same as with Chrome:

    I suggest you to try embedding the form again, if possible using the iFrame method.

    Please let us know if the problem persists.

    Thank you.

     

  • Profile Image

    Answered by patriccia on June 19, 2014 at 10:47 PM

    I id use IFrame.

    Maybe the issue is the app that I used.  No other form that I have with jotform, have an app.

  • Profile Image

    Answered by Carina on June 20, 2014 at 10:09 AM

    I created a clone of your form and embed it using the Iframe method. It works normally so I suggest you to clone your form and try embedding again the form in the website. This might solve the situation.

    You can try the test form here:

    https://shots.jotform.com/carina/html/test_iFrame2.html

    Let us know if the problem persists.

    Thank you